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Rochford (RFD)

Rochford station, West Street, Rochford, Essex, SS4 1AU

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 19:30
  • Opening Hours,Saturday: 07:30 - 14:20
  • Opening Hours,Sunday: 09:00 - 15:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 17:00
  • Information Services Opening Times,Saturday: 07:30 - 14:20
  • Information Services Opening Times,Sunday: 09:00 - 15:00

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:00 - 19:30
  • Staff Help Available,Saturday: 07:30 - 14:20
  • Staff Help Available,Sunday: 09:00 - 15:00

Staff assistance available until 1920.

Customer Help Points

Yes

Help point available on platform 2.

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via West Street, ramp access to the Shenfield / London side is via Church, approximately 320 metres or 3 minutes walk between access points.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 17:00
  • Waiting rooms,Saturday: 07:30 - 14:20
  • Waiting rooms,Sunday: 09:00 - 15:00

Closed until further notice

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:00 - 19:30
  • Staff help available,Saturday: 07:30 - 14:20
  • Staff help available,Sunday: 09:00 - 15:00

Staff assistance available until 1920.

Customer Help Points

Yes

Help point available on platform 2.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

Accessible Toilets

Available

Baby Changing

Available

Female toilets

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 17:00
  • Waiting Rooms,Saturday: 07:30 - 14:20
  • Waiting Rooms,Sunday: 09:00 - 15:00

Closed until further notice

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

205 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £6.10
  • Rate per day £7.65
  • Rate on Saturday £4.40
  • Rate on Sunday £4.40
  • Rate per week £31.40
  • Rate per month £152.00
  • Rate per 3 months £439.00
  • Rate per year £1538.00

ATM

Available

Located outside the station

Refreshment Facilities

Available

Public Telephones

Yes

Bicycle Storage

Spaces

60 spaces

Type of Storage

Stands

Location

Car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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