Last updated:Today at 18:05
Train companies affected:Greater Anglia
Last updated:Today at 17:20
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 16:26
Train companies affected:National Rail
Roughton Road station, Roughton Road, Cromer, Norfolk, NR27 9LN
This station does not have step free access. There is only one entrance to this station and it involves the use of a very steep flight of steps and then a ramped footpath to access the platform. Any customers with mobility impairments are advised to use Cromer station, which is just over one mile away.
Unavailable
Yes
Unavailable
Yes
No
No
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Norwich and Sheringham) - At the top of the ramped entrance to the platform, fixed to the grey post beneath the customer information screen
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
Help Points are only available in limited locations
Announcements are only made audibly
Induction loops are only in Help Points
This station does not have step-free access to any platform.
This station does not have step free access. There is only one entrance to this station and it involves the use of a very steep flight of steps and then a ramped footpath to access the platform. Any customers with mobility impairments are advised to use Cromer station, which is just over one mile away.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Unavailable
Unavailable
Yes
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Unavailable
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can be deployed from the rear and side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 3.6m wide
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Norwich and Sheringham) - At the top of the ramped entrance to the platform, fixed to the grey post beneath the customer information screen
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Unavailable
Unavailable
Unavailable
Unavailable
Available
Unavailable
No
4 spaces
Stands
There are two cycle stands on Platform 1 (for trains towards both Norwich and Sheringham) next to the waiting shelter.
No
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the station entrance on Roughton Road.