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Ryde Hoverport (XRD)

Hovertravel, Quay House, Ryde, Isle of Wight, PO33 2HB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:00
  • Opening Hours Saturday: 07:30 - 20:00
  • Opening Hours Sunday & Public Holidays: 08:00 - 20:00

Ticket office is closed: 1 January, 25 & 26 December

The ticket office is closed on: 1 January, 25 & 26 December.

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Yes

Self service ticket machines are not available.

The ticket office has a height adjustable ticket office counter.

Height adjusted ticket office counter

Yes

Yes

Induction loop

Yes

Telesales
  • Telesales Monday to Friday: 09:00 - 17:00

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information

No

Staff Help Available

Yes

Hovertravel staff are available to assist during ticket office opening hours.

Customer Help Points

Yes

Luggage Storage

No

No

Lost Property

  • Lost Property Monday to Friday: 06:00 - 20:00
  • Lost Property Saturday: 07:30 - 20:00
  • Lost Property Sunday & Public Holidays: 08:00 - 20:00

All lost property is held at the Ryde Hoverport terminal.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Ryde Hoverport has step free access.

Ticket barriers and gates

No

No

Accessible ticket machines

Yes

Self service ticket machines are not available.

The ticket office has a height adjustable ticket office counter.

Height adjusted ticket office counter

Yes

Yes

Induction loop

Yes

Ramp for train access

Yes

Ramps are available to board/alight the Hovercraft.

Accessible Toilets
  • Accessible Toilets Monday to Friday: 09:00 - 17:00
Waiting rooms

Yes

Yes

Seating area

Yes

Yes

Wheelchairs available

Yes

Yes

Getting to and from the station

Accessible taxis here

Yes

No

Impaired mobility set down/pick-up point

Yes

Yes

Accessible spaces

Not Specified

Staff Help

Staff help available

Yes

Hovertravel staff are available to assist during ticket office opening hours.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 09:00 - 17:00
0345 2220461

Toilets

Yes

Yes - including accessible toilet.

Accessible Toilets

  • Accessible Toilets Monday to Friday: 09:00 - 17:00

Baby Changing

Yes

Yes

Waiting Rooms

Yes

Yes

Seating Area

Yes

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Impaired mobility set down/pick up points available

Yes

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

Refreshment Facilities

Yes

Yes - including Costa Coffee.

Pay Phones

No

Public Wi-Fi

Yes

Yes

Bicycle Storage

Type of Storage

Racks

Location

Outside the terminal.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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