St Albans Abbey (SAA)
Managed by London Northwestern Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
St Albans Abbey
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- station platform
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0330 1235 247
- Address
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- Email address
- customersupport.uk@parkindigo.com
- Note
- Website: https://uk.parkindigo.com/en/west-midlands-trains
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20 with 1 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
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Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Free of charge
- No
- Daily rate
- £4.50
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Weekly rate
- £17.00
- Monthly rate
- £54.00
- Annual rate
- £432.00
- CCTV Coverage
- Yes
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
- Airport
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Change at Watford Junction for trains to Gatwick Airport. For Heathrow Airport use regular 'Green Line' bus service 724 from St Albans Station interchange.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is located on Platform One.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On platform
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0006 Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**St. Albans Abbey station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Towards Watford - Public Service bus stop A/Rail Replacement bus stop on A5183 on Holywell Hill near to the station entrance car park.
Towards St Albans - Public Service bus stop B/Rail Replacement bus stop on A5183 on Holywell Hill.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- To book Passenger Assist, call 0800 0248 1022
- Assisted travel
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This station is unstaffed;
If you need assistance from station staff, you can contact West Midlands Railway Passenger Assist team on: 0800 024 8997. You can book assistance on London Northwestern Railway services up to 4 hours before your journey on the day of travel, (or by 2200 the day before travel). .
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access to single platform from car park
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
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