Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Sandown station, Station Avenue, Sandown, Isle of Wight, PO36 9BN
No
Sandown does not have a ticket office.
A Ticket Vending Machine is located outside the entrance to platform 2.
Yes
No
no
Yes
No
No
No
No
Yes
Please contact our Customer Services Department on 0345 6000 650
No
Yes
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step-free access category B1.
Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.
No
No
no
Yes
Yes
No
No
Yes
No
No
Yes
Not Specified
Yes
No
Yes
Yes
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
No
No
No
No
Yes
40 spaces
Yes
Yes
No
Parking charges apply
RingGo Code 2064.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £1.20.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £3.60.
Yes
Refreshments available when cafe open
10 spaces
Cycle racks are located in the Station car park.
Racks
car park
No
No
There are no cycle hire facilities at this station
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.
To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.
Information to plan your onward journey is available in a printable format here