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Last updated:Yesterday at 17:58
Train companies affected:National Rail

Sandown (SAN)

Sandown station, Station Avenue, Sandown, Isle of Wight, PO36 9BN

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Sandown does not have a ticket office.

A Ticket Vending Machine is located outside the entrance to platform 2.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

no

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Staff Help Available

No

Customer Help Points

Yes

Customer Services Notes

Please contact our Customer Services Department on 0345 6000 650

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step-free access category B1.

Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.

Ticket barriers and gates

No

Accessible ticket machines

No

no

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Helpline

Yes

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Spaces

40 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £1.20
  • Rate per day £1.80
  • Rate on Saturday £1.20
  • Rate on Sunday £1.20
  • Rate per week £7.10
  • Rate per month £25.90
  • Rate per 3 months £77.70
  • Rate per year £259.00

Notes

RingGo Code 2064.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £1.20.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £3.60.

Refreshment Facilities

Yes

Refreshments available when cafe open

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

10 spaces

Cycle racks are located in the Station car park.

Type of Storage

Racks

Location

car park

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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