Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Sandown (SAN)
Sandown station, Station Avenue, Sandown, Isle of Wight, PO36 9BN
Station Information
Ticket Office
Opening Hours
No
Location
Sandown does not have a ticket office.
A Ticket Vending Machine is located outside the entrance to platform 2.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
No
no
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
No
Customer Help Points
Yes
Customer Services Notes
Please contact our Customer Services Department on 0345 6000 650
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step-free access category B1.
Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.
Ticket barriers and gates
No
Accessible ticket machines
No
no
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Spaces
40 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.00
- Off-peak rate £1.20
- Rate per day £1.80
- Rate on Saturday £1.20
- Rate on Sunday £1.20
- Rate per week £7.10
- Rate per month £25.90
- Rate per 3 months £77.70
- Rate per year £259.00
Notes
RingGo Code 2064.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £1.20.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £3.60.
Refreshment Facilities
Yes
Refreshments available when cafe open
Bicycle Storage
Spaces
10 spaces
Cycle racks are located in the Station car park.
Type of Storage
Racks
Location
car park
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.
To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.
Information to plan your onward journey is available in a printable format here
