Last updated:Today at 05:33
Train companies affected:South Western Railway
Severn Tunnel Junction (STJ)
Severn Tunnel Junction station, Station Road, Rogiet, Monmouthshire, NP26 3SP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 10:30
Ticket office also opens the same hours on Saturdays when there is an event at the Principality Stadium in Cardiff.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine takes debit and credit cards only.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 10:30
- Information Services Opening Times Sunday: No
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B.
Step free access to all platforms via a footbridge with ramps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine takes debit and credit cards only.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Saturday: 06:30 - 10:30
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Set down and pick up in the station car park, adjacent to the station building.
Accessible spaces
Severn Tunnel Junction Car Park 1
2 spaces
Severn Tunnel Junction Car Park 2 - South Side
10 spaces
Severn Tunnel Junction Car Park 3 - Rogiet Playing Fields
0 spaces
Severn Tunnel Junction Car Park 2 - South Side
As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Accessible car park equipment
Severn Tunnel Junction Car Park 1
Severn Tunnel Junction Car Park 2 - South Side
Severn Tunnel Junction Car Park 2 - South Side
As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located behind the Ticket Office.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Saturday: 06:30 - 10:30
Seating Area
Yes
Severn Tunnel Junction Station Car Park
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
114 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
Yes
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Severn Tunnel Junction - South Side
Operator
Monmouthshire County Council
- Station Road
- Chepstow
- NP16 5PD
- https://www.monmouthshire.gov.uk/car-parks/parking/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
168 spaces
Accessible spaces
10 spaces
As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Accessible car park equipment
Yes
As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Impaired mobility set down/pick up points available
Yes
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
Notes
Ten EV Charging Points are also available in this car park. Currently there is no direct access from the South Side Car Park to the rail station, and after parking you will need to walk back across the Station Road bridge and enter the station via the North Side main entrance.
More information on charges can be found here Parking - Pay and Display - Monmouthshire
Severn Tunnel Junction Car Park - Rogiet Playing Fields
Operator
Monmouthshire County Council
- Station Road
- Chepstow
- NP16 5PD
- https://www.monmouthshire.gov.uk/car-parks/parking/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
Spaces
50 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Yes
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.20
Notes
This car park has no marked out spaces. Access from it to the station is via a short section of road on a slight gradient, and then entry via the main station car park.
More information on charges can be found here Parking - Pay and Display - Monmouthshire
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
The stands are located to the east of the ticket office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is in the station car park.
