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Severn Tunnel Junction (STJ)

Severn Tunnel Junction station, Station Road, Rogiet, Monmouthshire, NP26 3SP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 10:30
Location

Off the Car Park, Entrance to Platform 4.

Notes

Ticket Office is closed Saturday-Sunday. During an event in Cardiff on a Saturday this may change and Ticket Office may open 06:00-10:30

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine takes debit and credit cards only.

Height adjusted ticket office counter

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Staff Help Available

Yes

Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to all platforms via a footbridge with ramps.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine takes debit and credit cards only.

Height adjusted ticket office counter

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Set down and pick up in the station car park, adjacent to the station building.

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

103 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Set down and pick up in the station car park, adjacent to the station building.

Car park CCTV

No

Parking charges

Parking charges apply

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

ATM

No

Refreshment Facilities

No

Shops

No

Pay Phones

No

Public Wi-Fi

No

Post Boxes

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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