Last updated:Today at 07:27
Train companies affected:Greater Anglia, Stansted Express
Severn Tunnel Junction (STJ)
Severn Tunnel Junction station, Station Road, Rogiet, Monmouthshire, NP26 3SP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 10:30
Location
Off the Car Park, Entrance to Platform 4.
Notes
Ticket Office is closed Saturday-Sunday. During an event in Cardiff on a Saturday this may change and Ticket Office may open 06:00-10:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine takes debit and credit cards only.
Height adjusted ticket office counter
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
Yes
Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to all platforms via a footbridge with ramps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine takes debit and credit cards only.
Height adjusted ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Set down and pick up in the station car park, adjacent to the station building.
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
Staff Help available at station during Ticket Office opening hours, outside of these hours there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
103 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
ATM
No
Refreshment Facilities
No
Shops
No
Pay Phones
No
Public Wi-Fi
No
Post Boxes
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is in the station car park.
There are no cycle hire facilities at this station
