Stoke Mandeville (SKM)
Stoke Mandeville station, Station Road, Stoke Mandeville, Buckinghamshire, HP22 5UA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:25 - 12:55
- Opening Hours,Saturday: 06:15 - 12:45
- Opening Hours,Sunday: Unavailable
Location
At station entrance.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Located outside the front of the main station building (Platform 1 - trains towards London).
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:25 - 13:05
- Information Services Opening Times,Saturday: 07:05 - 12:45
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:25 - 12:55
- Staff Help Available,Monday to Friday: 16:50 - 00:50
- Staff Help Available,Saturday: 06:15 - 12:45
- Staff Help Available,Sunday: Unavailable
Passenger Assistance Meeting Point - at the booking office (during opening hours only). On weekday evenings a Security Officer is available 16:50 - 00:50, usually located in the security hut near the car park entrance.
Currently, there are no staff available to provide assistance at Stoke Mandeville on weekdays between 12:55 and 16:50. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.
If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Located outside the front of the main station building (Platform 1 - trains towards London).
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:25 - 12:55
- Waiting rooms,Saturday: 06:15 - 12:45
- Waiting rooms,Sunday: Unavailable
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Unavailable
In front of station.
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a pick-up point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:25 - 12:55
- Staff help available,Monday to Friday: 16:50 - 00:50
- Staff help available,Saturday: 06:15 - 12:45
- Staff help available,Sunday: Unavailable
Passenger Assistance Meeting Point - at the booking office (during opening hours only). On weekday evenings a Security Officer is available 16:50 - 00:50, usually located in the security hut near the car park entrance.
Currently, there are no staff available to provide assistance at Stoke Mandeville on weekdays between 12:55 and 16:50. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.
If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
There are Help Points
Toilets
- Toilets,Monday to Friday: 06:25 - 12:55
- Toilets,Saturday: 06:25 - 12:45
- Toilets,Sunday: Unavailable
Accessible toilet within the ticket hall
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:25 - 12:55
- Waiting Rooms,Saturday: 06:15 - 12:45
- Waiting Rooms,Sunday: Unavailable
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
267 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
In front of station.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £5.20
- Rate per day £8.35
- Rate on Saturday £5.20
- Rate on Sunday £5.20
- Rate per week £31.45
- Rate per month £115.00
- Rate per year £1258.20
Notes
The weekday off peak start time is 1200 at this station.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Available
Bicycle Storage
Spaces
120 spaces
Type of Storage
Stands
Location
Near car park entrance.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
At station entrance.
Taxi rank at station entrance.
Information to plan your onward journey is available in a printable format here
