Stoke Mandeville (SKM)
Stoke Mandeville station, Station Road, Stoke Mandeville, Buckinghamshire, HP22 5UA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:25 - 13:05
- Opening Hours Saturday: 07:05 - 12:45
- Opening Hours Sunday: No
Location
At station entrance.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Card payments only (no cash).
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:25 - 13:05
- Information Services Opening Times Saturday: 07:05 - 12:45
- Information Services Opening Times Sunday: No
Staff Help Available
No
Passenger Assistance Meeting Point - at the booking office (during opening hours only).
Currently, there are no staff available to provide assistance at Stoke Mandeville. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.
If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.
Unfortunately, due to vandalism, the ticket machine at Stoke Mandeville is currently only able to accept card payments. We apologise for any inconvenience this may cause.
Customer Help Points
Yes
Customer Services Notes
Unfortunately, due to vandalism, the ticket machine at Stoke Mandeville is only able to accept payments by card. We apologise for the inconvenience.
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Access Category B1. Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Card payments only (no cash).
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:25 - 13:05
- Waiting rooms Saturday: 07:05 - 12:45
- Waiting rooms Sunday: No
Seating area
No
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
No
In front of station.
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Staff Help
Staff help available
No
Passenger Assistance Meeting Point - at the booking office (during opening hours only).
Currently, there are no staff available to provide assistance at Stoke Mandeville. Therefore, we recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station during these times to assist you. Alternatively, please use the Help Point at the station.
If you wish to travel without booking assistance in advance, we will arrange for staff to travel to the station as quickly as we possibly can to assist you or provide alternative transport. Please allow additional time for your journey.
Unfortunately, due to vandalism, the ticket machine at Stoke Mandeville is currently only able to accept card payments. We apologise for any inconvenience this may cause.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
Accessible toilet within the ticket hall
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:25 - 13:05
- Waiting Rooms Saturday: 07:05 - 12:45
- Waiting Rooms Sunday: No
Seating Area
No
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
267 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
In front of station.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £8.00
- Rate on Saturday £5.00
- Rate on Sunday £5.00
- Rate per week £30.00
- Rate per month £115.00
- Rate per year £1199.40
Notes
The off peak start time is 12:00 at this station.
Refreshment Facilities
Yes
Coffee kiosk
Shops
No
Kiosk
Pay Phones
No
Public Wi-Fi
Yes
Bicycle Storage
Spaces
120 spaces
Type of Storage
Stands
Location
Near car park entrance.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
At station entrance.
Taxi rank at station entrance.
Information to plan your onward journey is available in a printable format here
