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South Ruislip (SRU)

South Ruislip station, Station Road, Ruislip, Greater London, HA4 6TP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

London Fare Zone

Zone 5

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Tickets purchased in advance may be collected from the ticket machine operated by Chiltern Railways. This machine is located in the underpass leading to Platforms 3 and 4, beyond the London Underground ticket barriers. Please ask London Underground station staff for access if the ticket barriers are closed.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:50 - 11:30
  • Information Services Opening Times,Saturday: 06:50 - 11:30
  • Information Services Opening Times,Sunday: 08:00 - 14:00

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:50 - 11:30
  • Staff Help Available,Saturday: 06:50 - 11:30
  • Staff Help Available,Sunday: 08:00 - 14:00

London Underground staff are on site when trains are running.

Customer Help Points

Yes

Customer Services Notes

TFL Customer Service :  0343 222 1234

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This station does not have step-free access

Ticket barriers and gates

Available

Accessible ticket machines

Available

Tickets purchased in advance may be collected from the ticket machine operated by Chiltern Railways. This machine is located in the underpass leading to Platforms 3 and 4, beyond the London Underground ticket barriers. Please ask London Underground station staff for access if the ticket barriers are closed.

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Available

Waiting rooms

Unavailable

Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:50 - 11:30
  • Staff help available,Saturday: 06:50 - 11:30
  • Staff help available,Sunday: 08:00 - 14:00

London Underground staff are on site when trains are running.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Inside gateline

Accessible Toilets

Available

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Refreshment Facilities

Available

Shops

Available

 Coffee Kiosk

Public Telephones

No

Bicycle Storage

Type of Storage

Stands

Location

Outside station entrance.

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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