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Last updated:Today at 11:55
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 11:27
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Last updated:Yesterday at 02:21
Train companies affected:National Rail

Southbury (SBU)

Southbury station, Southbury Road, Enfield, Greater London, EN3 4HW

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 10:00
London Fare Zone

Zone 5

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Office
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

Yes

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Office
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:05 - 00:30
  • Information Services Opening Times Saturday: 05:05 - 00:30
  • Information Services Opening Times Sunday: 07:09 - 00:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 18:10
  • Staff Help Available Saturday: 07:15 - 14:25

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Customer Help Points

Yes

Help point available outside station entrance.

Customer Services Notes

0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 18:10
  • Staff help available Saturday: 07:15 - 14:25

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Customer Help Points and Meeting Point

Yes

Help point available outside station entrance.

Helpline
  • Helpline Monday to Friday: 09:00 - 17:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

Yes

Cold drinks vending machine Food vending machine

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

8 spaces

8 Sheffield Stand spaces

Type of Storage

Stands

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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