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Stafford (STA)

Stafford station, Station Road, Stafford, Staffordshire, ST16 2AA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:00 - 20:00
  • Opening Hours,Sunday: 08:30 - 20:00
Location

Ticket machines can be found in the Booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

The Travel Centre adjacent the Ticket Office has low counters.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Sunday: 07:30 - 00:00
  • Information Services Opening Times,Monday to Saturday: 04:00 - 00:00

Staff Help Available

  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: Available
  • Staff Help Available,Sunday: 07:30 - 00:00

Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Customer Services Notes

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

Unavailable

Lost Property

Available

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms / the platform

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

The Travel Centre adjacent the Ticket Office has low counters.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Stafford Car Park 1

2 spaces

Stafford Car Park 2

14 spaces

Stafford Car Park 2 

4 Electric Vehicle charging points available

Accessible car park equipment

Stafford Car Park 1

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is partially covered

Dimensions of set-down/ pick-up spaces

The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: Available
  • Staff help available,Sunday: 07:30 - 00:00

Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

Available

Seating Area

Available

Railway Street (Car Park 1)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

75 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.** 

Different rates apply to non rail users, please speak to a member of staff.

Stafford Multi Story (Car Park 2)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability,Monday to Sunday: Available
Spaces

467 spaces

Accessible spaces

14 spaces

4 Electric Vehicle charging points available

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00

ATM

Available

Refreshment Facilities

Available

Shops

Available

Public Telephones

Yes

Post Boxes

Available

Bicycle Storage

Spaces

126 spaces

42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)

Type of Storage

Stands & Racks

Location

84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555[email protected] (4-miles)

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