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Last updated:Yesterday at 00:13
Train companies affected:National Rail

Stafford (STA)

Stafford station, Station Road, Stafford, Staffordshire, ST16 2AA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:00 - 20:00
  • Opening Hours Sunday: 08:30 - 20:00
Location

Ticket machines can be found in the Booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

The Travel Centre adjacent the Ticket Office has low counters.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Sunday: 07:30 - 00:00
  • Information Services Opening Times Monday to Saturday: 04:00 - 00:00

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: 07:30 - 00:00

Customer Help Points

Yes

Customer Services Notes

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms / the platform

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

The Travel Centre adjacent the Ticket Office has low counters.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Stafford Car Park 1

2 spaces

Stafford Car Park 2

14 spaces

Stafford Car Park 2 

4 Electric Vehicle charging points available

Accessible car park equipment

Stafford Car Park 1

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: 07:30 - 00:00
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Seating Area

Yes

Railway Street (Car Park 1)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

75 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.** 

Different rates apply to non rail users, please speak to a member of staff.

Stafford Multi Story (Car Park 2)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

467 spaces

Accessible spaces

14 spaces

4 Electric Vehicle charging points available

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £5.50
  • Rate on Sunday £5.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

126 spaces

42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)

Type of Storage

Stands & Racks

Location

84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555[email protected] (4-miles)

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