Last updated:Today at 13:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 13:15
Train companies affected:South Western Railway
Stafford (STA)
Stafford station, Station Road, Stafford, Staffordshire, ST16 2AA
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:00 - 20:00
- Opening Hours Sunday: 08:30 - 20:00
Location
Ticket machines can be found in the Booking hall.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
The Travel Centre adjacent the Ticket Office has low counters.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Sunday: 07:30 - 00:00
- Information Services Opening Times Monday to Saturday: 04:00 - 00:00
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: 07:30 - 00:00
Customer Help Points
Yes
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
The Travel Centre adjacent the Ticket Office has low counters.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
Yes
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Stafford Car Park 1
2 spaces
Stafford Car Park 2
14 spaces
Stafford Car Park 2
4 Electric Vehicle charging points available
Accessible car park equipment
Stafford Car Park 1
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: 07:30 - 00:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
Yes
Seating Area
Yes
Railway Street (Car Park 1)
Operator
Avanti West Coast
- Railway Street
- Stafford
- ST16 2DT
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
75 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
Stafford Multi Story (Car Park 2)
Operator
Avanti West Coast
- Multi Story Car Park
- Station Road
- Stafford
- ST16 2AA
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
467 spaces
Accessible spaces
14 spaces
4 Electric Vehicle charging points available
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £5.50
- Rate on Sunday £5.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Bicycle Storage
Spaces
126 spaces
42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)
Type of Storage
Stands & Racks
Location
84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555[email protected] (4-miles)
More Information
Transport Links
Rail replacement coach services can be found at the front of the station on the left hand side.
The Taxi rank is immediately outside the station
Information to plan your onward journey is available in a printable format here
Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555[email protected] (4-miles)
