Severn Tunnel Junction (STJ)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets are located behind the Ticket Office. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Severn Tunnel Junction
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Severn Tunnel Junction Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
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-
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- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
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Visit www.ncp.co.uk for parking prices.
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 114 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the station car park.
Ticket buying and collection
- Ticket Office
- Yes
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:30 - 10:30
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
- The toilets are located behind the Ticket Office.
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance can be provided by Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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All platforms are accessible via a ramped footbridge from the station car park.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Newport (South Wales);
- Nearest station notes
-
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