Severn Tunnel Junction (STJ)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
Toilets The toilets are located behind the Ticket Office. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Severn Tunnel Junction
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Severn Tunnel Junction Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
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-
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- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
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Visit www.ncp.co.uk for parking prices.
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 114 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the station car park.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Collection of pre-purchased tickets
- Not possible from this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Great Western Railway
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:30 - 10:30
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
- The toilets are located behind the Ticket Office.
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance can be provided by Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category B
Step free access to all platforms via a footbridge with ramps
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Newport (South Wales);
- Nearest station notes
-
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk
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