Last updated:Today at 15:14
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Stoke-on-Trent station, Station Road, Stoke-on-Trent, Staffordshire, ST4 2AA
Ticket machines can be found in the booking hall.
Yes
No
Yes
Yes
No
Yes
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Yes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
No
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Yes
No
Yes
Yes
Yes
No
Yes
Platforms 1 & 2
Yes
Yes
Yes
Yes
By the North end of platform 1
Yes
Stoke-on-Trent Car Park 1
6 spaces
Stoke-on-Trent Car Park 2
Not Specified
Stoke-on-Trent Car Park 3
15 spaces
Stoke-on-Trent Car Park 3
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
No
Yes
Yes
Platforms 1 & 2
Yes
There is currently no First Class lounge at this station
Avanti West Coast
157 spaces
6 spaces
Yes
Yes
Parking charges apply
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Avanti West Coast
24 spaces
Yes
Yes
Parking charges apply
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Avanti West Coast
308 spaces
15 spaces
Yes
Yes
Yes
Parking charges apply
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Yes
Yes
Yes
No
Yes
Yes
88 spaces
The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
63 spaces in platform 1 cycle hub
14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
Compounds, Lockers & Stands
all platforms
Yes
Yes
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
Rail replacement coach services can be found at the front of the station.
Information to plan your onward journey is available in a printable format here
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.