Skip to main content

Advertisement

Last updated:Today at 18:33
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 18:30
Train companies affected:Elizabeth line, Great Western Railway

Stone (Staffs) (SNE)

Stone station, Station Road, Stone, Staffordshire, ST15 8ER

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Please purchase a Permit to Travel from the machine before travelling.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information

  • Departure Screens
  • Announcements

Staff Help Available

No

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points

Yes

On both platforms.

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

No

Seating area

No

Accessible public telephones

Yes

Public telephones are not accessible

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are not available

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

No

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points and Meeting Point

Yes

On both platforms.

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

N/A

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

Yes

Public telephones are not accessible

Bicycle Storage

Spaces

14 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station