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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Stranraer (STR)

Stranraer Harbour station, off Port Rodie, Stranraer, Dumfries & Galloway, DG9 8EJ

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 09:30 - 15:00, 16:00 - 19:00
  • Opening Hours Saturday: 09:30 - 15:00, 16:00 - 19:00
  • Opening Hours Sunday: 09:30 - 19:00
Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 09:30 - 15:00, 16:00 - 19:00
  • Information Services Opening Times Sunday: 09:30 - 19:00

Staff Help Available

  • Staff Help Available Monday to Saturday: 09:30 - 15:00, 16:00 - 19:00
  • Staff Help Available Sunday: 09:30 - 19:00

During opening hours.

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

Trolleys

Yes

CCTV at the Station

No

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Sunday: 06:30 - 15:00, 16:00 - 21:00

Part of ticket office / station building

Seating area

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 09:30 - 15:00, 16:00 - 19:00
  • Staff help available Sunday: 09:30 - 19:00

During opening hours.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Sunday: 06:30 - 15:00, 16:00 - 21:00

Part of ticket office / station building

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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