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Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Last updated:Today at 01:14
Train companies affected:National Rail

Stratford-upon-Avon Parkway (STY)

Stratford-upon-Avon Parkway station, Bishopton Lane, Stratford-upon-Avon, Warwickshire, CV37 9QY

West Midlands Railway are currently unable to provide ramp assistance passengers travelling on Chiltern Railways services to / from this station. While this temporary issue is being resolved staff can arrange alternative transport for passengers requiring ramp assistance.

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: West Midlands Railway

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

No

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points

Yes

Customer Services Notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

N/A

Waiting rooms

Yes

One waiting shelter on each platform, open 24 hours.

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available

No

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

N/A

Accessible Toilets

No

N/A

Baby Changing

No

Waiting Rooms

Yes

One waiting shelter on each platform, open 24 hours.

Seating Area

No

Spaces

295 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.00
  • Rate per week £11.50
  • Rate per month £39.50
  • Rate per 3 months £99.00
  • Rate per year £379.00

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Spaces

12 spaces

Type of Storage

Racks

Location

Adjacent to station entrance.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Brompton Dock0208 232 3931www.bromptondock.co.uk

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

Within station forecourt area, adjacent to station entrance.

    For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride.

    Brompton Dock0208 232 3931www.bromptondock.co.uk

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