Last updated:Today at 17:53
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Strood station, Canal Road, Strood, Kent, ME2 4DR
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains
Yes
Yes
station forecourt
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7022
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Step free access direct to platform 1 from the side entrance for services away from London towards Rochester, Chatham, Gillingham and Rainham. Step free access via lift to platforms 2 and 3 for services to London and also onto the Medway Valley line stations. Stepped access to platforms 2 and 3 via the station subway. Step free interchange between platforms via the lift.
Yes
Yes
station forecourt
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Platform 1- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on Platform 1 and 2/3 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
Yes
3 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Platform 1- Available during staffing hours
Yes
Platform 1- Available during staffing hours
Yes
Platform 1- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on Platform 1 and 2/3 Only available when staff present
Yes
APCOA Parking
112 spaces
3 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
To the right of the main entrance to the station in the wall.
Yes
Coffee shops
Yes
newspapers
No
Yes
Public telephones are not wheelchair accessible
Yes
Freestanding postbox to the left of the station building.
40 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
front of station
Yes
No
There are no cycle hire facilities at this station
Station forecourt
station forecourt
Information to plan your onward journey is available in a printable format here