Last updated:Today at 05:33
Train companies affected:South Western Railway
Stroud (Gloucs) (STD)
Stroud station, Station Road, Stroud, Gloucestershire, GL5 3AP
Stroud reduced facilities availability
The ticket office, toilets and waiting rooms will have the following limited opening hours:
Friday 1st December - 0715 to 1340
Saturday 2nd December - 0715 to 1430
Sunday 3rd December - closed
Monday 4th December to Wednesday 6th December - 0630 to 1340
Thursday 7th December - 0630 to 1330
Friday 8th and Saturday 9th December - 0715 to 1340
Tickets can be bought from the ticket machine or digitally
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 18:00
- Opening Hours Saturday: 07:15 - 14:30
- Opening Hours Sunday: 09:45 - 17:00
Until further notice.
Location
On Swindon bound platform between footbridge & Ticket Office
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 18:00
- Information Services Opening Times Saturday: 07:15 - 14:30
- Information Services Opening Times Sunday: 10:30 - 17:20
Staff Help Available
- Staff Help Available Monday to Friday: 06:30 - 18:00
- Staff Help Available Saturday: 07:15 - 14:30
- Staff Help Available Sunday: 10:30 - 17:20
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.
Safety warning - Please be aware that this station is going through installation of tactile paving on the platform edge. Therefore, there may only be partial tactile paving during this time. Please take extra care when using this station.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 06:30 - 18:00
- Waiting rooms Saturday: 07:15 - 14:30
- Waiting rooms Sunday: 09:45 - 17:00
Ticket office hours
In ticket hall
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:30 - 18:00
- Staff help available Saturday: 07:15 - 14:30
- Staff help available Sunday: 10:30 - 17:20
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:30 - 18:00
- Waiting Rooms Saturday: 07:15 - 14:30
- Waiting Rooms Sunday: 09:45 - 17:00
Ticket office hours
In ticket hall
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
150 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate per week £15.00
- Rate per month £63.00
- Rate per 3 months £185.00
- Rate per year £670.00
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
under footbridge
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Car park on Platform 2 side for both directions
Information to plan your onward journey is available in a printable format here
