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Stroud (Gloucs) (STD)

Stroud station, Station Road, Stroud, Gloucestershire, GL5 3AP

Stroud ticket office will have the following changes to planned opening hours:

Sunday 6th July - Closed

Sunday 14th July 09:45 - 17:00

Monday 15th July 06:30 - 13:40

Tuesday 16th July 06:30 - 13:40

Wednesday 17th July 07:15 - 12:40

Thursday 18th July 07:15 - 13:40

Friday 19th July 06:30 - 13:40

Tickets can be bought from the ticket machine or digitally.

Stroud limited parking availability

Parking spaces in the station car park off Cheapside will be suspended for rail replacement services on the following dates:
• Wednesday 20 to Sunday 31 August
• Monday 22 September to Monday 6 October

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:30 - 18:00
  • Opening Hours,Saturday: 07:15 - 14:30
  • Opening Hours,Sunday: Unavailable

Until further notice.

Location

On Swindon bound platform between footbridge & Ticket Office

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:30 - 18:00
  • Information Services Opening Times,Saturday: 07:15 - 14:30
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:30 - 14:00
  • Staff Help Available,Saturday: 07:15 - 14:30
  • Staff Help Available,Sunday: Unavailable

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:30 - 18:00
  • Waiting rooms,Saturday: 07:15 - 14:30
  • Waiting rooms,Sunday: 09:45 - 17:00

Ticket office hours

In ticket hall

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:30 - 14:00
  • Staff help available,Saturday: 07:15 - 14:30
  • Staff help available,Sunday: Unavailable

Meeting point: Ticket office.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:30 - 18:00
  • Waiting Rooms,Saturday: 07:15 - 14:30
  • Waiting Rooms,Sunday: 09:45 - 17:00

Ticket office hours

In ticket hall

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

150 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.00
  • Rate per week £15.00
  • Rate per month £63.00
  • Rate per 3 months £185.00
  • Rate per year £670.00

Refreshment Facilities

Available

Shops

Available

Public Telephones

Yes

Public Wi-Fi

Unavailable

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

under footbridge

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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