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Stroud (Gloucs) (STD)

Stroud station, Station Road, Stroud, Gloucestershire, GL5 3AP

Stroud reduced facilities availability

The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:

Friday 23rd February - 0715 to 1340

Saturday 24th February - 0715 to 1415

Sunday 25th February - closed

Monday 26th February - 0630 to 1330

Tuesday 27th to Thursday 29th February - 0630 to 1340

Friday 1st and Saturday 2nd March - 0715 to 1340

Tickets can be bought from the ticket machine or digitally

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 18:00
  • Opening Hours Saturday: 07:15 - 14:30
  • Opening Hours Sunday: 09:45 - 17:00

Until further notice.

Location

On Swindon bound platform between footbridge & Ticket Office

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:30 - 18:00
  • Information Services Opening Times Saturday: 07:15 - 14:30
  • Information Services Opening Times Sunday: 10:30 - 17:20

Staff Help Available

  • Staff Help Available Monday to Friday: 06:30 - 18:00
  • Staff Help Available Saturday: 07:15 - 14:30
  • Staff Help Available Sunday: 10:30 - 17:20

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.

Safety warning - Please be aware that this station is going through installation of tactile paving on the platform edge. Therefore, there may only be partial tactile paving during this time. Please take extra care when using this station.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:30 - 18:00
  • Waiting rooms Saturday: 07:15 - 14:30
  • Waiting rooms Sunday: 09:45 - 17:00

Ticket office hours

In ticket hall

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:30 - 18:00
  • Staff help available Saturday: 07:15 - 14:30
  • Staff help available Sunday: 10:30 - 17:20

Meeting point: Ticket office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:30 - 18:00
  • Waiting Rooms Saturday: 07:15 - 14:30
  • Waiting Rooms Sunday: 09:45 - 17:00

Ticket office hours

In ticket hall

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

150 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.00
  • Rate per week £15.00
  • Rate per month £63.00
  • Rate per 3 months £185.00
  • Rate per year £670.00

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

under footbridge

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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