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Surrey Quays (SQE)

Surrey Quays station, Lower Road, Rotherhithe, London, SE16 2UF

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:00 - 10:00
  • Opening Hours Saturday to Sunday: No
London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Office
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:34 - 00:48
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: 05:34 - 00:48
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Customer Help Points

Yes

In booking hall and on platforms

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

Booking Hall only. This station is not a step free station

Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Seats on both platforms

Wheelchairs available

No

Secure Station Accredited

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:34 - 00:48
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes
Customer Help Points and Meeting Point

Yes

In booking hall and on platforms

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Seats on both platforms

Refreshment Facilities

Yes

Cold drinks vending machine Food vending machine

Shops

Yes

High street shops

Pay Phones

No

Public Wi-Fi

No

Post Boxes

Yes

Post Office located nearby

Bicycle Storage

Spaces

5 spaces

Type of Storage

Stands

Location

Station entrance

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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