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Thanet Parkway (THP)

Thanet Parkway station, Parkway Approach, Cliffsend, Ramsgate, Kent, CT12 5HN

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Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Announcements
  • Departure Screens

Staff Help Available

  • Staff Help Available Monday to Sunday: 08:00 - 16:00

Customer Help Points

Yes

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to any platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Seating area

No

Seating available on both platforms

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

16 spaces

Accessible car park equipment

No

Staff Help

Staff help available
  • Staff help available Monday to Sunday: 08:00 - 16:00
Customer Help Points and Meeting Point

Yes

Helpline

Yes

0345 322 7021

Text relay 18001 0345 322 7021

Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel

Toilets

Yes

Accessible Toilets

Yes

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Seating available on both platforms

Operator

Kent County Council

Spaces

293 spaces

Accessible spaces

16 spaces

Accessible car park equipment

No

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

There are no cycle storage facilities available at this station

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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