Last updated:Today at 13:22
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 13:15
Train companies affected:South Western Railway
The Hawthorns station, Halfords Lane, West Bromwich, West Midlands, B66 2HB
The lifts are out of order between platform 1 and exit at The Hawthorns station.
A Permit to Travel Machine is available for use when no other ticket buying facilities are available.
Yes
No
Yes
No
No
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
On both platforms
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**The Hawthorns Station is accredited by the Secure Station Scheme**
No
No
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
No
No
Yes
Yes
No
No
Yes
Yes
Accessible taxis are not available
No
12 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
On both platforms
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
No
No
No
Yes
Transport for West Midlands
182 spaces
12 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
No
No
Parking is free
No
No
20 spaces
Cycle storage lockers are available upon application.
Stands & Lockers
No
Yes
There are no cycle hire facilities at this station
In the event of engineering the bus/coach will collect from: Picks up/sets down on Halfords Lane, located at the main entrance to the station car park.
Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
Information to plan your onward journey is available in a printable format here