Last updated:Today at 21:22
Train companies affected:Gatwick Express, Southern, Thameslink
Totton (TTN)
Totton station, Station Road North, Totton, Hampshire, SO40 3AB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:40 - 10:00
- Opening Hours,Saturday: Unavailable
- Opening Hours,Sunday: Unavailable
Location
A Ticket Vending Machine with a video help link is located on platform 1 (London bound).
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Totton ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
Information Available
- Yes - from help point
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:40 - 10:00
- Information Services Opening Times,Saturday: Unavailable
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 05:40 - 10:00
- Staff Help Available,Saturday to Sunday: Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Totton.
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 station - There is step-free access between platforms via the main road, c.600m distance.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
- Waiting rooms,Monday to Friday: 05:40 - 10:00
- Waiting rooms,Saturday to Sunday: Unavailable
Heated waiting room on Platform 1. Seating is compliant with code of practice.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
1 spaces
Accessible car park equipment
No
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:40 - 10:00
- Staff help available,Saturday to Sunday: Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Helpline
- Helpline,Monday to Friday: Available
- Helpline,Saturday: Available
- Helpline,Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Nearest accessible station
Help Point location
There are Help Points
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:40 - 10:00
- Waiting Rooms,Saturday to Sunday: Unavailable
Heated waiting room on Platform 1. Seating is compliant with code of practice.
Seating Area
Available
Spaces
11 spaces
Accessible spaces
1 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.00
- Off-peak rate £2.00
- Rate per day £4.10
- Rate on Saturday £2.00
- Rate on Sunday £2.00
- Rate per week £16.30
- Rate per month £58.10
- Rate per 3 months £174.30
- Rate per year £581.00
Notes
RingGo code 77461.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.00.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £6.00
Refreshment Facilities
Unavailable
Public Telephones
No
Post Boxes
Available
There is a post box in the station building beside Platform 1.
Bicycle Storage
Spaces
24 spaces
4 lockers and 20 cycle stand parking spaces
Type of Storage
Compounds, Lockers & Racks
Location
Platforms 1 & 2
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
From Southampton : Commercial Road (A36) Bus Stop opposite McDonalds
To Southampton: High Street. before A35 bypass junction
Information to plan your onward journey is available in a printable format here
