Trefforest (TRF)
Trefforest station, Park Street, Trefforest, Rhondda Cynon Taf, CF37 1SL
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 07:20 - 13:00
Temporary opening hours due to the COVID-19 pandemic.
Location
On the Cardiff-bound platform
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Height adjusted ticket office counter
Yes
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 18:00
- Information Services Opening Times Saturday: 08:00 - 14:30
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.
Step free access to Platform 2 (to Pontypridd) from the car park.
Access between the platforms is via a footbridge with steps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Height adjusted ticket office counter
Yes
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
end of car park past roundabout 100yds
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
112 spaces
Accessible spaces
6 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
end of car park past roundabout 100yds
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance opposite the Pink Shop.
