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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Trefforest (TRF)

Trefforest station, Park Street, Trefforest, Rhondda Cynon Taf, CF37 1SL

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 07:20 - 13:00

Temporary opening hours due to the COVID-19 pandemic.

Location

On the Cardiff-bound platform

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Height adjusted ticket office counter

Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 18:00
  • Information Services Opening Times Saturday: 08:00 - 14:30

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.

Step free access to Platform 2 (to Pontypridd) from the car park.

Access between the platforms is via a footbridge with steps.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Height adjusted ticket office counter

Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Accessible public telephones

Yes

end of car park past roundabout 100yds

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

112 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

end of car park past roundabout 100yds

Bicycle Storage

Spaces

12 spaces

Type of Storage

Stands

Location

6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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