Last updated:Today at 22:42
Train companies affected:London Overground
Trefforest (TRF)
Trefforest station, Park Street, Trefforest, Rhondda Cynon Taf, CF37 1SL
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 18:00
- Opening Hours,Saturday: 08:00 - 14:30
- Opening Hours,Sunday: Unavailable
Location
On the Cardiff-bound platform.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Height adjusted ticket office counter
Available
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 18:00
- Information Services Opening Times,Saturday: 08:00 - 14:30
Outside of Ticket Office hours, please use the Help Point for information.
Staff Help Available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.
Step free access to Platform 2 (to Pontypridd) from the car park.
Access between the platforms is via a footbridge with steps.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Height adjusted ticket office counter
Available
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 18:00
- Waiting rooms,Saturday: 08:00 - 14:30
Seating area
Available
Induction loop pay phones
Available
end of car park past roundabout 100yds
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Available
Station toilets are opening during Ticket Office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 18:00
- Waiting Rooms,Saturday: 08:00 - 14:30
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
114 spaces
Accessible spaces
8 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
end of car park past roundabout 100yds
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.
