Trefforest (TRF)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Trefforest
Getting to and from the station
- Car Park
Station Car Park- Phone number
- 03333211202
- Opening hours
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Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 112 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:20 - 13:00
Sunday Closed
Temporary opening hours due to corona virus pandemic
- Location
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On the Cardiff-bound platform
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:00 - 18:00
Saturday 08:00 - 14:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait at the station entrance opposite to the Pink Shop
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
end of car park past roundabout 100yds
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Category B2
Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient. Step free access to Platform 2 (to Pontypridd) from the car park. Access between the platforms is via a footbridge with steps
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Pontypridd;
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