Last updated:Today at 16:11
Train companies affected:South Western Railway
Urmston (URM)
Urmston station, Flixton Road, Urmston, Greater Manchester, M41 5AW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:15 - 12:45
- Opening Hours,Saturday: 07:00 - 13:30
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Friday: 06:15 - 12:45
- Staff Help Available,Saturday: 07:00 - 13:30
- Staff Help Available,Sunday: Unavailable
Customer Help Points
No
Platforms 1&2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Mobility Scooter friendly station
Services towards Manchester : From Flixton Road, down a ramp (86 paces, average 1:15 slope) or down 20 steps to the left of the ticket office and onto the platform. Services towards Liverpool and Warrington : Level access onto the platform from the car park behind the old station building, or down 25 steps from the Station Road bridge.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Waiting room available during booking office hours, and shelter at all times
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. Street set down only available.
Accessible spaces
Not Specified
Disabled parking spaces provided.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:15 - 12:45
- Staff help available,Saturday: 07:00 - 13:30
- Staff help available,Sunday: Unavailable
Customer Help Points
No
Platforms 1&2
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Waiting room available during booking office hours, and shelter at all times
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
64 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. Street set down only available.
Car park CCTV
No
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
6 spaces
6 hoops
Type of Storage
Stands
Location
On the platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at the bus stops on Flixton Road - nearside to the station for services to Liverpool and opposite side of the road for Manchester.
Located on Flixton Road for buses to Stretford, Trafford Park and Manchester. Adjacent to the station. Busline 0871 200 2233
GMPTE 0161 228 7811
Not available at this station.
