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Urmston (URM)

Urmston station, Flixton Road, Urmston, Greater Manchester, M41 5AW

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 12:45
  • Opening Hours Saturday: 07:00 - 13:30
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No
  • Information Services Opening Times Monday to Sunday: No
  • Information Services Opening Times Monday to Sunday: No

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 12:45
  • Staff Help Available Saturday: 07:00 - 13:30
  • Staff Help Available Sunday: No

Customer Help Points

No

Platforms 1&2

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Mobility Scooter friendly station

Services towards Manchester : From Flixton Road, down a ramp (86 paces, average 1:15 slope) or down 20 steps to the left of the ticket office and onto the platform. Services towards Liverpool and Warrington : Level access onto the platform from the car park behind the old station building, or down 25 steps from the Station Road bridge.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Waiting room available during booking office hours, and shelter at all times

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No designated area is provided. Street set down only available.

Accessible spaces

Not Specified

Disabled parking spaces provided.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 12:45
  • Staff help available Saturday: 07:00 - 13:30
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

No

Platforms 1&2

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Waiting room available during booking office hours, and shelter at all times

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

64 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. Street set down only available.

Car park CCTV

No

Refreshment Facilities

No

Bicycle Storage

Spaces

6 spaces

6 hoops

Type of Storage

Stands

Location

On the platform

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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