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Walthamstow Queen's Road (WMW)

Walthamstow Queen's Road station, Edinburgh Road, Walthamstow, Greater London, E17 7QJ

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Entrance to westbound platform

London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Ticket machines are located at both the Edinburgh Road and Edison Close entrances

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point

Customer Information

  • Departure Screens
  • Live journey information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:38 - 00:21
  • Information Services Opening Times Saturday: 06:06 - 00:23
  • Information Services Opening Times Sunday: 08:50 - 00:08

Customer service staff are available from start until end of service, 7 days a week

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer service staff are available from start until end of service, 7 days a week

Customer Help Points

Yes

help point on each platform. Gives recorded train information, also emergency calls can be made

Customer Services Notes

Customer service staff available from start until end of service

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

B2 station category. Both platforms are accessible via ramps. Both platforms are linked by a footbridge.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Ticket machines are located at both the Edinburgh Road and Edison Close entrances

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting rooms are located on each platform

Seating area

No

Getting to and from the station

Accessible taxis here

Yes

contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No

Customer service staff are available from start until end of service, 7 days a week

Customer Help Points and Meeting Point

Yes

help point on each platform. Gives recorded train information, also emergency calls can be made

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting rooms are located on each platform

Seating Area

No

Refreshment Facilities

No

Bicycle Storage

Spaces

5 spaces

Type of Storage

Stands

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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