Last updated:Today at 13:36
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Warrington Bank Quay (WBQ)
Warrington Bank Quay station, Parker Street, Warrington, Cheshire, WA1 1LW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:45 - 19:00
- Opening Hours Saturday: 05:45 - 19:00
- Opening Hours Sunday: 08:45 - 19:00
Location
Ticket machines can be found on the main concourse.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:30 - 00:00
- Information Services Opening Times Saturday: 05:30 - 00:00
- Information Services Opening Times Sunday: 08:45 - 00:00
Staff Help Available
- Staff Help Available Monday to Friday: 05:30 - 00:00
- Staff Help Available Saturday: 05:30 - 00:00
- Staff Help Available Sunday: 08:15 - 00:00
Customer Help Points
Yes
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
No
Closed until further notice.
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Warrington Bank Quay Car Park 1
7 spaces
Warrington Bank Quay Car Park 2
Not Specified
Warrington Bank Quay Car Park 1
2 Electric Vehicle Charging Point
Accessible car park equipment
Warrington Bank Quay Car Park 1
Warrington Bank Quay Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:30 - 00:00
- Staff help available Saturday: 05:30 - 00:00
- Staff help available Sunday: 08:15 - 00:00
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
No
Closed until further notice.
Seating Area
Yes
Warrington Bank Quay Car Park 1 - Parker Street
Operator
Avanti West Coast
- Car Park Number 1
- Parker Street
- Warrington
- WA1 1LW
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Saturday: 05:15 - 00:15
- Car Parking Availability Sunday: 08:15 - 00:15
Spaces
77 spaces
Accessible spaces
7 spaces
2 Electric Vehicle Charging Point
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Warrington Bank Quay Car Park 2 - Slutchers Lane
Operator
Avanti West Coast
- Car Park Number 2
- Slutchers Lane
- Warrington
- WA1 1JY
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Saturday: 05:15 - 00:15
- Car Parking Availability Sunday: 08:15 - 00:15
Spaces
200 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £9.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Bicycle Storage
Spaces
36 spaces
10 hoops at station front (2 x cycles per hoop = 20 spaces)
5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)
3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)
Type of Storage
Stands & Racks
Location
28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
More Information
Transport Links
Pick Up / Drop Off on Station Forecourt.
Information to plan your onward journey is available in a printable format here.
A city centre shuttle bus also operates, click (http://www.networkwarrington.co.uk/assets/library/original/pdf/1/timetable-101-june-2014-web.fdd0d872faac8fecede52bfe8c92147e.1402587315.pdf#Network Warrington Centrelink) fore more information.
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
