Last updated:Today at 17:15
Train companies affected:South Western Railway
Wem (WEM)
Wem station, Aston Road, Wem, Shropshire, SY4 5AZ
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1.
Step free access to Platform 1 (to Crewe) from the car park and main road.
Step free access to Platform 2 (to Shrewsbury) from Aston Road. Access between the platforms is via the level crossing
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Sunday: Yes
Spaces
35 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
8 spaces
4 hoops
Type of Storage
Stands
Location
On Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is a local bus stop on Station Road.
Pick up and set down
outside main entrance
