Last updated:Today at 08:01
Train companies affected:South Western Railway
West Allerton (WSA)
West Allerton station, Booker Avenue, West Allerton, Merseyside, L18 7HF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 05:55 - 23:50
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 05:55 - 23:40
- Staff Help Available,Saturday: 05:55 - 23:40
- Staff Help Available,Sunday: Unavailable
Customer Help Points
Yes
Located on all platforms. Links for current train running and for emergencies.
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C Station
Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
no shelters only
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. Street set down only available.
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:55 - 23:40
- Staff help available,Saturday: 05:55 - 23:40
- Staff help available,Sunday: Unavailable
Customer Help Points
Yes
Located on all platforms. Links for current train running and for emergencies.
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
no shelters only
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off in Booker Avenue adjacent to the station entrance for services to Liverpool, opposite the station entrance for services to Warrington.
Bus stop 200yards from station. Busline 0871 200 2233
Not available at this station.
