Last updated:Today at 05:49
Train companies affected:South Western Railway
West Allerton (WSA)
West Allerton station, Booker Avenue, West Allerton, Merseyside, L18 7HF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 05:55 - 23:50
- Opening Hours Sunday: 09:45 - 17:30
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
No
Staff Help Available
- Staff Help Available Monday to Friday: 05:55 - 23:40
- Staff Help Available Saturday: 05:55 - 23:40
- Staff Help Available Sunday: 08:40 - 23:25
Customer Help Points
Yes
Located on all platforms. Links for current train running and for emergencies.
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C Station
Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
no shelters only
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. Street set down only available.
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:55 - 23:40
- Staff help available Saturday: 05:55 - 23:40
- Staff help available Sunday: 08:40 - 23:25
Customer Help Points and Meeting Point
Yes
Located on all platforms. Links for current train running and for emergencies.
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
no shelters only
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off in Booker Avenue adjacent to the station entrance for services to Liverpool, opposite the station entrance for services to Warrington.
Bus stop 200yards from station. Busline 0871 200 2233
Not available at this station.
