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West Allerton (WSA)

West Allerton station, Booker Avenue, West Allerton, Merseyside, L18 7HF

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Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:55 - 23:50
  • Opening Hours Sunday: 09:45 - 17:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

No

Staff Help Available

  • Staff Help Available Monday to Friday: 05:55 - 23:40
  • Staff Help Available Saturday: 05:55 - 23:40
  • Staff Help Available Sunday: 08:40 - 23:25

Customer Help Points

Yes

Located on all platforms. Links for current train running and for emergencies.

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

  • Category C Station

Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

no shelters only

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No designated area is provided. Street set down only available.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:55 - 23:40
  • Staff help available Saturday: 05:55 - 23:40
  • Staff help available Sunday: 08:40 - 23:25
Customer Help Points and Meeting Point

Yes

Located on all platforms. Links for current train running and for emergencies.

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

no shelters only

Seating Area

Yes

Refreshment Facilities

No

Bicycle Storage

Spaces

0 spaces

Type of Storage

Compounds

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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