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West Runton station, Station Road, West Runton, Norfolk, NR27 9QD
Unavailable
Yes
Available
Yes
No
No
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Cromer and Norwich, and Sheringham) - Next to the entrance on to the platform but before the waiting shelter, fixed to the grey post beneath the customer information screens
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
There are no apparent induction loops
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Cromer and Norwich, and Sheringham.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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Available
Yes
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Available
One set down / pick up point is available at the end of the ramped entrance to the station.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Cromer and Norwich, and Sheringham) - Next to the entrance on to the platform but before the waiting shelter, fixed to the grey post beneath the customer information screens
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
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Unavailable
No
9 spaces
Lockers & Stands
There are four cycle stands and one cycle locker on Platform 1 (for trains towards both Cromer and Norwich, and Sheringham). Two of the cycle stands are located between the entrance on to the platform and the roadbridge over the railway track, and the other two are next to the waiting shelter. The cycle locker is behind the waiting shelter.
No
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops on Cromer Road.
