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Whatstandwell (WTS)

Whatstandwell station, Cromford Road, Whatstandwell, Derbyshire, DE4 5HE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Top up Smartcard at a Ticket Vending machine at this location

Information Available

  • Yes - from help point

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Unavailable
  • Information Services Opening Times,Saturday: Unavailable
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: Unavailable
  • Staff Help Available,Saturday: Unavailable
  • Staff Help Available,Sunday: Unavailable

Assistance provided by on-train staff. 

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are only made visually

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B 

Level access to station and platforms. (Platform is low and on curve)

This station has tactile paving at the edge of the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Induction loop pay phones

Available

none

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

1 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Unavailable
  • Staff help available,Saturday: Unavailable
  • Staff help available,Sunday: Unavailable

Assistance provided by on-train staff. 

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Spaces

24 spaces

Accessible spaces

1 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £2.50
  • Rate on Saturday £2.00
  • Rate on Sunday £2.00
  • Rate per week £8.00
  • Rate per month £25.00
  • Rate per 3 months £68.00
  • Rate per 6 months £136.00
  • Rate per year £250.00

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

none

Bicycle Storage

Spaces

9 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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