Whitchurch (Shropshire) (WTC)
Whitchurch station, Station Road, Whitchurch, Shropshire, SY13 1RL
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
On Platform 2.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Announcements
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Access to Platform 1 (to Shrewsbury) is via a footbridge with 44 steps.
Step free access to Platform 2 (to Crewe) from the station car park.
Access between the platforms is via the footbridge
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
On Platform 2.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
At the front of the station. There is space for 2 vehicles.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
31 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
At the front of the station. There is space for 2 vehicles.
Car park CCTV
No
Parking charges
Parking is free
ATM
No
Refreshment Facilities
No
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
No
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
3 Sheffield stands providing for up to 6 bicycle parking spaces are located on the northbound (Crewe direction) platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is a local bus stop on Station Road near the station entrance. For Shrewsbury, it's on the side of the station. For Crewe, it's after Wayland Road.
There are no cycle hire facilities at this station.
