Whyteleafe (WHY)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Shelters on Both Platform, 1 small waiting room in ticket office -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Whyteleafe
Getting to and from the station
Bicycle parking
YES- Storage location
- Station front
- Storage spaces
- 34
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/southern-railway
- Phone number
- -
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Blue badge spaces
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 12:30
Saturday 06:20 - 12:25
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:45 - 12:45
Saturday 06:10 - 13:10
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Ticket office and platforms.
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Shelters on Both Platform, 1 small waiting room in ticket office
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Assisted travel
- yes
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:55 - 12:30
Saturday 06:20 - 12:25
Sunday Closed
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
- This is a Category B1 station: Step-free access to both platforms via separate entrances and short, steep ramps. Access between platforms via level crossing. Assistance Meeting Point is on platform 1, halfway up the platform by the Information Point.
- Wheelchairs available
- No
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