Wickham Market (WCM)
Wickham Market station, Station Road, Campsea Ashe, Suffolk, IP13 0PT
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Customer Help Points
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Ipswich and Lowestoft) - between the former station building and the sheltered cycle parking area, fixed to a grey cabinet.
Customer Services Notes
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday & Public Holidays: Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Ipswich and Lowestoft.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet available in the Station House.
Facilities operated by Station House Campsea House.
Waiting rooms
Available
Waiting room available in the Station House.
Facilities operated by Station House Campsea House.
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Details of nearest taxis are shown on station information poster
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Customer Help Points
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Ipswich and Lowestoft) - between the former station building and the sheltered cycle parking area, fixed to a grey cabinet.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Available
Accessible toilet in the Station House.
Facilities operated by Station House Campsea House.
Accessible Toilets
Available
Accessible toilet available in the Station House.
Facilities operated by Station House Campsea House.
Baby Changing
Available
Baby Change available in the Station House.
Facilities operated by Station House Campsea House.
Waiting Rooms
Available
Waiting room available in the Station House.
Facilities operated by Station House Campsea House.
Seating Area
Available
Operator
Greater Anglia
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
8 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Public Telephones
Yes
Public Wi-Fi
Available
WiFi available in the Station House.
Facilities operated by Station House Campsea House.
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
There are five cycle stands in the station car park, between the entrance to the car park and the two accessible car parking spaces. There is also a sheltered cycle parking area providing five cycle stands on Platform 1 (for trains towards both Ipswich and Lowestoft) beyond the former station building.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement bus services pick up and drop off at the bus stops at the station entrance.
