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Last updated:Today at 08:25
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, London Northwestern Railway, Northern, Transport for Wales

Wigan Wallgate (WGW)

Wigan Wallgate station, Wallgate, Wigan, Lancashire, WN1 1BB

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 19:00
  • Opening Hours Saturday: 06:00 - 21:00
  • Opening Hours Sunday: 08:00 - 20:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 22:00
  • Information Services Opening Times Saturday: 06:00 - 21:00
  • Information Services Opening Times Sunday: 08:00 - 20:00

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

Yes

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

  • Please note there are no tactile pavings at this station

Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

yes and canopy/bkg hall

Seating area

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Toilets are available using a RADAR key when the ticket office is open

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

yes and canopy/bkg hall

Seating Area

Yes

Refreshment Facilities

No

Bicycle Storage

Spaces

24 spaces

10 cycle lockers and 14 cycle stands

Type of Storage

Lockers & Stands

Location

Next to platform waiting room

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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