Last updated:Today at 13:50
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 13:15
Train companies affected:South Western Railway
Wigan Wallgate (WGW)
Wigan Wallgate station, Wallgate, Wigan, Lancashire, WN1 1BB
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 19:00
- Opening Hours Saturday: 06:00 - 21:00
- Opening Hours Sunday: 08:00 - 20:00
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 22:00
- Information Services Opening Times Saturday: 06:00 - 21:00
- Information Services Opening Times Sunday: 08:00 - 20:00
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
Yes
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Please note there are no tactile pavings at this station
Level access into the ticket hall, down 30 steps onto the platform, or via a lift on the left inside the ticket hall. Please note Lifts are available 0515-2230 Monday to Saturday, and 0700-2130 Sunday. If you wish to travel to or from this station after these times, please call 0800 138 5560 for advice.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
yes and canopy/bkg hall
Seating area
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
Yes
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Toilets are available using a RADAR key when the ticket office is open
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
yes and canopy/bkg hall
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
24 spaces
10 cycle lockers and 14 cycle stands
Type of Storage
Lockers & Stands
Location
Next to platform waiting room
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up/Drop off outside the station
Adjacent to Wigan North Western rail station for buses to St Helen?s, Southport, Ormskirk and Warrington. Maximum distance 200 yards/183m. Busline 0871 200 2233
GMPTE 0161 228 7811
Not available at this station.
