Wilmslow (WML)
Wilmslow station, Station Road, Wilmslow, Cheshire, SK9 1BU
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 07:00 - 20:00
- Opening Hours Sunday: No
Location
Ticket Machines are located in the Booking Office
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Live journey information
Staff Help Available
No
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
These toilets are available 0530-0000 (note - push button access)
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
120 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £2.00
- Rate per day £8.00
- Rate per week £35.00
Notes
Up to 2 hours (No Return) £4
Additional Rates:
2 Day Rate £14.00
3 Day Rate £21.00
4 Day Rate 28.00
Premium Parking (available at the front of the station)
Daily Rate £12.00
Up to 2 hours (No Return) £6.00
Refreshment Facilities
Yes
small coffee shop located adjacent to station entrance.
Pay Phones
Yes
Bicycle Storage
Spaces
30 spaces
Type of Storage
Stands
Location
Opposite station building
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up & set down in the Short Stay Car Park
Busline 0871 200 2233
Not available at this station.
