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Whittlesford Parkway (WLF)

Whittlesford Parkway station, Station Road, Whittlesford, Cambridgeshire, CB22 4NL

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 13:30
  • Opening Hours,Saturday: 06:00 - 13:30
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:00 - 13:30
  • Information Services Opening Times,Saturday: 06:00 - 13:30
  • Information Services Opening Times,Sunday: Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:00 - 13:30
  • Staff Help Available,Saturday: 06:00 - 13:30
  • Staff Help Available,Sunday: Unavailable

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points

Yes

On each platform

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

No

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 13:30
  • Waiting rooms,Saturday: 06:00 - 13:30
  • Waiting rooms,Sunday: Unavailable

On each platform

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

17 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:00 - 13:30
  • Staff help available,Saturday: 06:00 - 13:30
  • Staff help available,Sunday: Unavailable

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points

Yes

On each platform

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 13:30
  • Waiting Rooms,Saturday: 06:00 - 13:30
  • Waiting Rooms,Sunday: Unavailable

On each platform

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

348 spaces

Accessible spaces

17 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £8.00
  • Rate per day £10.20
  • Rate on Saturday £5.10
  • Rate on Sunday £5.10
  • Rate per week £45.57
  • Rate per month £160.00
  • Rate per 3 months £460.00
  • Rate per year £1600.00

Notes

£13.00 Weekend fare 9From 1000 Friday - 0400 Monday)

£76.00 Flexi ticket

ATM

Available

Refreshment Facilities

Unavailable

Public Telephones

Yes

Bicycle Storage

Spaces

48 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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