Windsor & Eton Riverside (WNR)
Managed by South Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Main Concourse Area. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected] -
Pay phone
Pay phone Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Windsor & Eton Riverside
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage location
-
Platform 2
- Storage spaces
- 88
- Storage CCTV
- Yes
- Car Park
- Non Rail User
- Note
-
Available from the Ticket Office ONLY
- Opening hours
- Free of charge
- No
- 3 Monthly rate
- £420.00
- CCTV Coverage
- No
- Car Park
- Queens 22 spaces / Gravel carpark 14 spaces (Adjacent to station)
- Note
-
Datchet Road side car park; Season ticket holders only before 1600 Monday to Friday, no restriction to other car park.
Overnight parking for non-season ticket holders Friday and Saturday only
Weekend tickets available after 1000 Friday £10.20
Off Peak from 1000 Monday to Friday
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 36 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £9.30
- Off peak rate
- £5.00
- Saturday rate
- £5.00
- Sunday rate
- £3.50
- Weekly rate
- £45.90
- Monthly rate
- £136.90
- 3 Monthly rate
- £410.70
- Annual rate
- £1279.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 23:00
Saturday 06:15 - 23:00
Sunday 08:00 - 20:00
- Location
-
On the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Windsor & Eton Riverside ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Monday - Friday 06:15 - 23:00
Saturday 06:15 - 23:00
Sunday 08:00 - 20:00
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
- Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Datchet Road (B470) by station.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Main Concourse Area. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:15 - 23:00
Saturday 06:15 - 23:00
Sunday 08:00 - 20:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free category B Station - Short ramps at up to 1:9 gradient from car parks and main entrance to concourse - then level access to both platforms.
Please be aware that this station has no tactile paving on the platform edge.
- Wheelchairs available
- No
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