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Last updated:Yesterday at 07:27
Train companies affected:Northern

Wrexham General (WRX)

Wrexham General Station, Station Approach, Wrexham, LL11 2AA

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 19:15
  • Opening Hours Saturday: 06:45 - 19:45
  • Opening Hours Sunday: 09:30 - 17:00
Location

Outside the station entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:15 - 19:15
  • Information Services Opening Times Saturday: 06:45 - 19:45
  • Information Services Opening Times Sunday: 11:30 - 19:00

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Category B.

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.

Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms

Yes

Closed until further notice.

Situated on platform 2.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice.

Situated on platform 2.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Sunday: Yes

Spaces

68 spaces

Accessible spaces

5 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Refreshment Facilities

No

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

24 spaces

Type of Storage

Stands

Location

Cycle parking is in two locations at Wrexham General.

8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance.

4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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