Whitby (WTB)

Managed by Northern 

 
Whitby station
Station Square
Whitby
North Yorkshire
YO21 1YN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

    Tourist information office

  • Shops

 
 

Whitby

Stations made easy

Route planning around the station including maps and platforms

Show [WTB] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
12
Storage CCTV
No
Car Park
Station Car Park - Charges apply between 06:00 - 18:00 every day
Address
-
-
Note

Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00
RingGo: 5710

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
60
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£10.00
Hourly rate
£2.50
CCTV Coverage
No
Onward travel information

Busline 0871 200 2233

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 08:30 - 13:00
13:30 - 16:00
Saturday 08:30 - 13:00
13:30 - 16:00
Sunday Closed
Location

Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets. 

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Sunday 08:30 - 23:30
Monday - Friday 05:50 - 00:05
Saturday 06:00 - 23:55
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:30 - 16:00
 
Customer help points
Yes

BT Telephone at the side of the main exit has helpline.

Lost Property
Yes
Items handed into First TransPennine Express or Pickering station
Sunday 09:00 - 17:00
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Pick Up/Drop Off on Langbourne Road running adjacent to station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
No
National key toilets
Tourist Information Office
Yes
Tourist Information Office location
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560
Assisted travel

Please note the ticket office staff work for North Yorkshire Moors Railway Company and can not provide physical assistance to Northern rail customers. If you need help getting on and off the train please ask the Northern Train Conductor. 

Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Both platforms are step free.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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