Whitby (WTB)

Managed by Northern 

 
Whitby station
Station Square
Whitby
North Yorkshire
YO21 1YN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Whitby

Stations made easy

Route planning around the station including maps and platforms

Show [WTB] route

 

Station Message: Alert!

The ticket office is temporarily closed at the station during the on going coronavirus situation. 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
12
Storage CCTV
No
Car Park
Station Car Park - Charges apply between 06:00 - 18:00 every day
Address
-
-
Note

Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00
RingGo: 5710

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
48
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£10.00
Hourly rate
£2.50
CCTV Coverage
No
Onward travel information

Busline 0871 200 2233

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday Closed
Location

Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets. 

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times
Sunday 08:30 - 23:30
Monday - Friday 05:50 - 00:05
Saturday 06:00 - 23:55
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:30 - 16:00

Information available from Help Point 24/7.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Platform 1

Customer Services
08002006060
Ticket gates
No
CCTV
No
Location for Rail Replacement Services

Pick Up/Drop Off on Langbourne Road running adjacent to station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. 

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Both platforms are step free.

Wheelchairs available
No

Station Map

 
Station plan

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