Whitchurch (Shropshire) (WTC)
Whitchurch station, Station Road, Whitchurch, Shropshire, SY13 1RL
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
On Platform 2.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Access to Platform 1 (to Shrewsbury) is via a footbridge with 44 steps.
Step free access to Platform 2 (to Crewe) from the station car park.
Access between the platforms is via the footbridge
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
On Platform 2.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
At the front of the station. There is space for 2 vehicles.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
31 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At the front of the station. There is space for 2 vehicles.
Car park CCTV
No
Parking charges
Parking is free
ATM
Unavailable
Refreshment Facilities
Unavailable
Shops
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Unavailable
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
3 Sheffield stands providing for up to 6 bicycle parking spaces are located on the northbound (Crewe direction) platform
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is a local bus stop on Station Road near the station entrance. For Shrewsbury, it's on the side of the station. For Crewe, it's after Wayland Road.
There are no cycle hire facilities at this station.
