Ystrad Mynach (YSM)
Ystrad Mynach station, Nelson Road, Ystrad Mynach, Caerphilly County, CF82 7BP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 13:00
- Opening Hours Saturday: 08:00 - 14:30
- Opening Hours Sunday: No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 13:00
- Information Services Opening Times Saturday: 08:00 - 14:30
- Information Services Opening Times Sunday: No
Outside of the ticket office opening hours, please use the Help Point for information.
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.
Step free access to Platform 2 (to Rhymney) from the car park.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilets are available during ticket office opening hours.
Accessible toilets are located in the ticket office.
Waiting rooms
Yes
The waiting area is open at the same time as the ticket office.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
- Toilets Monday to Friday: 06:30 - 13:00
- Toilets Saturday: 08:00 - 14:30
Accessible Toilets
Yes
Accessible toilets are available during ticket office opening hours.
Accessible toilets are located in the ticket office.
Baby Changing
Yes
Baby changing facilities are available when the ticket office is open.
Waiting Rooms
Yes
The waiting area is open at the same time as the ticket office.
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
34 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
36 spaces
Type of Storage
Stands
Location
5 Sheffield stands providing a total of 10 cycle parking spaces are provided under a shelter adjacent to the northbound (Bargoed/Rhymney direction) platform.
13 Sheffield stands providing a total of 26 cycle parking spaces are provided on the southbound (Caerphilly/Cardifff) platform. Five of these stands are located under a shelter adjacent to the lift.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is the Blackwood Link bus stop in the station car park.
