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Canada Water (ZCW)

Canada Water station, Deal Porter Way, Canada Water, Greater London, SE16 2YS

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • No
Accessible ticket machines

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

Information Available

  • Yes - from help point

Customer Information

Unavailable

Staff Help Available

Unavailable

Customer Help Points

Yes

Customer Services Notes

TfL Customer Services  Tel 0343 222 1234

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

There are no apparent induction loops

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

 Access to all platforms is available by lifts. There is level access between the platforms and trains. Please note that the last set of doors on London Overground trains will not open due to a short platform.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Available

Toilets are located in the Bus Station above the station - access via a Radar Key.

Waiting rooms

Unavailable

Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are seating and/or waiting facilities at this drop-off and/or pick-up point

Waiting facility type

There is uncovered seating/waiting

Waiting facility location

The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Minimum seating provision

This drop-off and/pick-up point has bench seating with backrests but without armrests

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Unavailable

Accessible Toilets

Available

Toilets are located in the Bus Station above the station - access via a Radar Key.

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

ATM

Available

Refreshment Facilities

Available

Coffee shop, curry takeaway, cake stand.

Shops

Available

Newsagent in bus station

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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