Acle (ACL)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Acle
Getting to and from the station
Bicycle parking
Lockers,Stands,Wheel Racks- Storage sheltered
- No
- Storage location
- On platform and within forecourt
- Storage spaces
- 24
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Platform 1 - 5 cycle stands and 4 lockers
Platform 2 - 2 cycle stands
Within station, forecourt and on platform
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Greater Anglia
- Phone number
- 0845 600 7245
- Email address
- contactcentre@greateranglia.co.uk
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 24 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £3.00
- CCTV Coverage
- No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
- Customer help points
- Yes
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop at the bottom of the approach road to the station
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
- As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access note
-
There is step free access from the carpark to the Great Yarmouth bound platform only. There is a stepped footbridge between the platforms.
- Wheelchairs available
- No
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