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Last updated:Today at 22:42
Train companies affected:London Overground

Apsley (APS)

Apsley station, London Road, Apsley, Hertfordshire, HP3 9SX

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday: 06:00 - 14:00, 16:00 - 19:00
  • Opening Hours,Tuesday to Friday: 06:00 - 19:40
  • Opening Hours,Saturday: 08:00 - 14:45
  • Opening Hours,Sunday: 10:00 - 16:00
Location

At front of station building

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.

Height adjusted ticket office counter

Unavailable

Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

  • Staff Help Available,Monday: 06:00 - 14:00, 16:00 - 19:00
  • Staff Help Available,Tuesday to Friday: 06:00 - 19:40
  • Staff Help Available,Saturday: 08:00 - 14:45
  • Staff Help Available,Sunday: 10:00 - 16:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train. ​​​​​​​

Customer Help Points

Yes

Customer Services Notes

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Apsley station is accredited under the secure station scheme**

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

This station has been classified as a step-free access category B3 station. This means that there is some step-free access, which is in one direction only. Platform 4 is the only accessible platform, which is used for southbound services, towards London Euston - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   ​​​​​​​

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.

Height adjusted ticket office counter

Unavailable

Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

N/A

Waiting rooms

Available

Closed until further notice

Seating area

Available

Induction loop pay phones

Available

Public telephones are not accessible

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available

Impaired mobility set down/pick-up point available

Unavailable

Level access from pavement to Booking Hall and Platform 4.

Accessible spaces

2 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking space.

Staff Help

Staff help available
  • Staff help available,Monday: 06:00 - 14:00, 16:00 - 19:00
  • Staff help available,Tuesday to Friday: 06:00 - 19:40
  • Staff help available,Saturday: 08:00 - 14:45
  • Staff help available,Sunday: 10:00 - 16:00

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train. ​​​​​​​

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: Available

24 hours, 7 days a week (except Christmas Day and Boxing Day)

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station
Help Point location

There are Help Points

Toilets

Available

The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Accessible Toilets

Unavailable

N/A

Baby Changing

Unavailable

Waiting Rooms

Available

Closed until further notice

Seating Area

Available

Sheltered waiting area

There is sheltered waiting

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

21 spaces

Accessible spaces

2 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking space.

Impaired mobility set down/pick up points available

Unavailable

Level access from pavement to Booking Hall and Platform 4.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £9.80
  • Rate on Saturday £9.80
  • Rate on Sunday £9.80
  • Rate per week £37.00
  • Rate per month £108.10
  • Rate per year £864.30

Refreshment Facilities

Available

Coffee shop is only open during the morning peak

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not accessible

Bicycle Storage

Spaces

12 spaces

Type of Storage

Stands

Location

Station forecourt

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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