Banstead (BAD)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities There are unheated waiting areas on each platform -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Banstead
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Platform
- Storage spaces
- 6
-
Cycles are left at owners risk. Abandoned cycles may be removed
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Oystercards
- Get Oyster cards here
No
- Top-up Oyster pay as you go here
Yes, at ticket machine
- Use Oyster Pay as you go here
Yes
- Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
Yes
- For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
No
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
- CCTV
- Yes
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
- There are unheated waiting areas on each platform
- Waiting rooms opening hours
-
Waiting area may only be available during staffed hours at some locations
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
The assisted helpline is not available on Christmas Day.
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
- This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is on the platform at the London end. - Wheelchairs available
No