Brentwood (BRE)
Managed by TfL Rail
Station facilities
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Station seating facilities
Station seating facilities - Heated waiting rooms are located on both Platform 3 and Platform 4.
- There is one step to access the waiting room on platform 4.
- Access to the waiting room on platform 3 is step free.
- Both waiting rooms are open from first train to last.
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Trolleys
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Refreshments
Note Coffee shop located on platform 3 -
ATM machine
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Toilets
Toilets Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4.
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
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Shops
Shops News agent located at the top of the staircase to platform 1
Brentwood
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Alexandra Road car park and limited spaces on Platform 4
- Not all storage is covered by CCTV
- Storage CCTV
- Yes
- Car Park
- Web address
- https://www.ncp.co.uk/find-a-car-park/car-parks/brentwood-station-tfl/
- Opening hours
-
•This car park is open 24 hours
- Number of spaces
- 421 with 17 accessible spaces available
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Bus stops are located outside station on the main road.
Information to plan your onward journey is available in a printable format here
Details of nearest taxis are shown on station information poster.
- Taxi
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A taxi office is located at the platform 4 entrance/exit to the station on The Parade
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 07:10 - 20:10
- Location
-
Warley Hill entrance in the ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
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Travelling with Contactless is available.
- Penalty fares
- Penalty fares apply for TfL Rail
- London fare zone
- Zone 9
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Staff available from the first train to last train
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Lost Property
- Yes
- TfL Lost property
- Ticket gates
- Yes
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Brentwood has a Secure Station accreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services depart from:
Alexandra Road for both Westbound and Eastbound services
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Coffee shop located on platform 3
- Shops
- Yes
- Type of shops available
- News agent located at the top of the staircase to platform 1
- Toilets
- Yes
- Toilets Location
-
Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 3 and 4; these toilets are operated by a radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
-
- Heated waiting rooms are located on both Platform 3 and Platform 4.
- There is one step to access the waiting room on platform 4.
- Access to the waiting room on platform 3 is step free.
- Both waiting rooms are open from first train to last.
- Waiting rooms opening hours
-
Open from the first train till last train
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist from the first to last train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
- Accessibility Category B3. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4.
- Wheelchairs available
- Yes
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